Who could have said this without irony? They'd have to be in Management Consulting or HR wouldn't they?
Having finished my deck of (presumably PowerPoint) slides I shall now ping you over to Paul who will, no doubt be granular in providing you with the long-tail solutions in implementing the TOM by the TIMs through the twilight zone and beyond..Answer he's the Head of HR, sorry, Human Resources, for Somerset County Council, a local government in the UK. Speaking at a conference in Summer 2009.
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